Good To Know - Booking Policies

Vehicle Condition
We do a quick walk-around with you before starting any job. Detailing can make existing scratches, swirls, or chips more visible once your car is clean — these are pre-existing conditions, not something caused during service.

Paint Correction, Wet Sanding & Deep Scratch Repair
Realistic results: Scratches that catch a fingernail usually can’t be fully removed without repainting. We aim for a clear visual improvement, often around 80%, and will tell you what to expect before we start.
Known risk: Factory clear coat varies in thickness, and previously polished or repainted panels can be thinner. We take paint depth readings on metal panels before any sanding or heavy compounding. Plastic parts like bumpers and mirror caps can’t be read with our standard paint depth gauge, so we work more cautiously there. A small risk of cutting through the clear coat remains. We’ll explain this and get your written OK before any sanding.
If something goes wrong: We stop, tell you right away, and work with you on a fair fix.
Touch-up paint: Sourcing OEM touch-up paint has a supply fee, quoted and agreed before we order. Cure time depends on how much paint was needed, usually 5 to 14 days before it can be levelled. We advise avoiding all car washes, including touchless washes and pressure washers, for at least 2 weeks after.

Weather & Access
Some services (ceramic coating, paint correction) require dry, moderate conditions and can't be performed safely in rain, extreme heat, or direct sun. We may need to reschedule for weather — we'll always give as much notice as possible. Please ensure we have safe, legal access to your vehicle at the agreed location.

Personal Belongings
Please remove valuables and personal items before your appointment. Yorkville Detailing is not responsible for items left in the vehicle.

Ceramic Coating Care
Freshly applied ceramic coating needs time to bond and harden. Please keep your vehicle dry and avoid parking under trees for the first 24–48 hours, and avoid washing for at least 7 days. We'll walk you through full care instructions after every coating job.

Photos
We may take before/after photos of completed work for quality review and marketing (like our Instagram and gallery). Let us know at booking if you'd prefer to opt out.